The Exact Script to Ask Customers for Google Reviews (No Awkwardness)

Asking for reviews can feel awkward. You don’t want to come off as pushy, desperate, or worse — get ignored. But if you're not actively collecting Google reviews, you're missing out on visibility, credibility, and new customers.

The good news? You don’t need to beg or bribe. With the right timing and a simple script, getting reviews becomes easy — and even natural.

🧠 Why Google Reviews Matter More Than Ever

Today, nearly 9 out of 10 people trust online reviews as much as personal recommendations. Your Google listing is the first thing people see when they search for your business — and reviews are the difference between getting chosen or being skipped.

Google also uses reviews as a ranking factor in local search. The more high-quality, recent reviews you have, the more likely you are to show up when someone searches:

“best [your service] near me.”

⏱️ When Is the Best Time to Ask?

Timing matters. The best time to ask for a review is:

• Immediately after a positive experience

• When the customer has expressed satisfaction

• While the interaction is still fresh in their mind

Don’t wait too long — reviews are like momentum: the longer you delay, the less likely it is to happen.

✅ Exact Scripts to Ask for Google Reviews

Here are copy-and-paste scripts you can use in person, over text, or email. Feel free to modify them to match your tone.

📲 Script 1 – After a Positive Experience (Text or Email)

"Hi [Name], it was a pleasure helping you today! If you had a great experience, would you mind leaving us a quick Google review? It really helps small businesses like ours grow.👉 [Insert review link]Thanks so much!"

🗣️ Script 2 – In Person (Right After Service)

“Hey [Name], I’m so glad you’re happy with everything! If you don’t mind, we’d really appreciate a quick Google review — it helps other people know what to expect. I can even text you the link real quick.”

📩 Script 3 – 24 Hours After Service (Follow-Up)

“Hi [Name], just checking in to make sure everything went well with your service. If you're happy, would you mind leaving us a quick review on Google? Here’s the link — it only takes a minute:👉 [Insert review link]”

🧾 Script 4 – On a Receipt or Thank-You Page

“We’d love your feedback! If you had a great experience, please leave us a quick review on Google — it means the world to us!👉 [Insert review link or QR code]”

🚫 What Not to Say When Asking for Reviews

Avoid these common mistakes:

• Don’t offer rewards in exchange for reviews — this violates Google’s policy.

• Don’t sound needy — be confident, not desperate.

• Don’t mass message your entire list — personalize it for better response rates.

🧠 Pro Tip: Make It Ridiculously Easy

The fewer clicks it takes, the more likely they are to leave a review.

How to do that:

• Use a direct Google review link (you can generate one here)

• Add a QR code to your counter or checkout screen

• Send it via text, where open rates are highest

⚡ Want to Skip the Awkward Part?

If you’re tired of chasing reviews manually, you’re not alone.

Revive Your Business helps small business owners:

• Automate review requests via text/email

• Shield feedback under 4 stars (privately)

• Turn satisfied customers into 5-star promoters — without lifting a finger

👉 Start your free 14-day trial and let the software handle it for you.You keep doing great work — we’ll get you the reviews to prove it.

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🙋‍♀️ FAQs

Can I ask for Google reviews via text?Yes! In fact, texts get opened 98% of the time. Just don’t include any incentives or bribes.

How many times should I ask for a review?Once is good, twice is better. A follow-up message 1–2 days later can double your chances.

Can I ask every customer?You should — as long as you’re not filtering or only asking happy clients. But our system helps you focus on the right timing to avoid negative reviews.

Need help automating your review strategy? Try Revive Your Business Free for 14 Days